I help individuals and organisations work through difficult situations constructively so people feel heard, relationships can recover, and everyone can move forward. Available face to face across Yorkshire and beyond, or online wherever you are.
No-obligation introductory call · Trained by UK Mediation · DBS checked · Public liability insured
Both parties have an equal say. My role is to make sure everyone is heard and never to take sides.
Mediation is entered into freely by both people, and discussions stay in the room.
Issues do not drag on. A clear, contained process keeps stress (and costs) to a minimum.
I'm an accredited interpersonal mediator, trained by UK Mediation and based in Yorkshire. I support individuals and organisations to work through conflict in a constructive and respectful way. Although I have a number of years' experience in senior management and HR roles, I can offer mediation in community and family settings where individuals are struggling to maintain positive relationships.
My professional background spans housing support and management, learning and development, legal publishing, social care, HR, and board-level trustee work. That breadth of experience gives me a genuine insight into how and why conflict arises, and how people-centred solutions can benefit everyone involved.
Alongside my career I am a mum and carer to my son, who has additional needs. This lived experience has given me firsthand understanding of how hard it can be to balance work with caring responsibilities, and how easily pressure can escalate into conflict without the right support. It's also deepened my insight into how neurodivergence can shape communication and relationships, and how often needs and behaviours are misunderstood, at home and at work.
My interest in mediation comes from seeing, first hand, the toll unresolved conflict takes on people. Conflict at work, in housing, or elsewhere can be draining and long-lasting - affecting health, wellbeing, work and family life. For organisations, it often means prolonged grievance, disciplinary and absence processes that are costly and divert energy away from the work that matters.
Whatever setting you're coming from - workplace, neighbourhood, education or otherwise - please feel free to get in touch for a no-obligation conversation about how I might support you or your organisation to move forward and thrive.
My preference is always face-to-face mediation, wherever it's practical - being in the same space tends to make for the most open, honest conversations. Online mediation is available too, so distance is never a barrier to getting the right support.
Wherever possible we sit together so the conversation can be open and direct. If that feels too much at first, I can "shuttle" between separate rooms until everyone's ready. My job is to make sure each person feels safe to take part throughout.
The same calm, structured process - delivered securely over video. Ideal when the parties are in different places, travel is difficult, or it simply feels more comfortable. You'll get the full mediation experience without anyone needing to be in the same building.
Mediation works across a wide range of situations. A few of the most common:
Not sure if mediation is right for your situation? Get in touch for a free, no-obligation call.
I also offer HR consultancy (employee relations, equality & diversity, sickness absence management, etc.), learning and development (e.g. leadership, team dynamics, communication, mediation skills etc.) and coaching for leaders (particularly those new to leadership).
A no-obligation 20-minute conversation to talk through your situation and whether mediation is the right fit.
Individual meetings with each participant, and time to prepare before the session.
Usually up to a full day with breaks, together where possible, or in separate rooms with me shuttling between you.
Any agreement is written up to sign, followed by a half-hour review at three months to see how things are going.
Mediation is charged as one clear fixed fee covering the whole process. The initial introductory call is always free.
Everything you need for a complete mediation, from first contact to follow-up review.
Free - a 20-minute, no-obligation call to explore whether mediation is right for you.
The feedback report gives the referrer a general overview and recommendations to avoid future conflict - it never includes the specific details discussed by participants, which always remain confidential. I'll always do my best to resolve matters within a single day.
Her calm presence, patience and genuine care for helping others find common ground stand out most. She listens without judgment, communicates with empathy, and guides conversations so everyone feels valued and understood - approaching conflict resolution with both wisdom and heart.
Laura is one of the most engaging trainers and coaches I have ever come across. She has a calm and caring approach that brings out the best in people, enabling them to recognise their strengths while identifying opportunities to adapt and grow. An excellent storyteller, she brings real-life scenarios to life, making learning both relatable and reflective, and creates a safe environment where people feel encouraged to think differently and challenge themselves. What stands out most is her ability to help people realise things they hadn't considered before - opening up new perspectives and building confidence in their own ability. I would highly recommend Laura to anyone looking for a trainer or coach who genuinely inspires growth.
I have known Laura for many years and worked with her across a range of people-focused areas. She is a complete professional with exceptionally strong boundaries, committed to achieving the very best outcomes for everyone she works with. She consistently creates a safe space where people feel comfortable speaking openly and engaging meaningfully. Her values are unwavering and reflect the core of who she is. I highly recommend her.
Laura has the best people skills of anyone I know. She combines total professionalism with real warmth and a strong sense of fairness, which leads to high levels of trust from colleagues, even in difficult circumstances. I worked alongside her for five years and relied on her careful analysis on many occasions. She never let me down.
The best place to start is a free, no-obligation 20-minute call. There's no pressure - just a chance to talk things through and see whether mediation could help.
Pick a time that suits you and we'll have a relaxed, confidential chat about your situation. The free introductory call is held by phone or online video only (not face to face).
Schedule 20-minute callWhichever feels right for you and the people involved.
In person - my preferred approach.
Secure video sessions, wherever you are.